FAQs

Answer to the most frequently asked questions are here

Are you based in the UK?

Yes, we are based in West Yorkshire where we hold stock of the products and handle all customer enquiries.

Is the RideHide only for Pelotons?

At the moment, we are only offering the RideHide sweat guards for Peloton exercise bikes. Watch this space though, as there are more lines coming soon.

How much does delivery cost?

Delivery is FREE across the UK.

Do you ship outside of the UK?

No. Unfortunately we only supply within the UK.

How quickly will my delivery arrive?

Once you have placed your order we will ship your item by Royal Mail. You can expect your item to arrive within 3-5 working days of placing your order.

Can I return my item and get a refund?

Whilst we are confident that the RideHide is the best Peloton sweat guard on the Market, we want you to be delighted with your purchase too. If you are not you can return any item within 30 days of receipt provided that the products are returned complete, in perfect condition, unused and with its original packaging. You can read our returns and refunds policy here.

Can I machine wash my RideHide?

Yes. The Droplock fabric is machine washable. Please do NOT tumble dry.

Can I tumble dry my RideHide?

No. RideHides can only be air dried.

Are you available to help?

Yes. Feel free to call us on 01484 518446 or email at info@ridehide.co.uk.

 

We operate between 9am – 5pm, Monday to Firday.